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FAQ Home - Customer Self-Service


RCC Auto Transport

You have questions, we have answers. Find it in our FAQ section below :

First, get a quote online or call us at 877-873-5512, then book your order by the same means, when your order is booked we will assign you a trucker who will then call you 4 to 24 hours in advance of your pick up date.

Either you, or a designated person, have to be present upon pick up of your vehicle to sign a contract " bill of lading" which is an inspection that the driver performs with you to review if there is any damage on the car before loading it on the truck, the same is done upon delivery.

a 15% deposit of your total cost will be charged to a major credit card, and the balance will be paid to the driver upon delivery of our vehicle, cash, cashier's check or money order. What is door-to-door transport? Door-to-door means that we arrange for pickup and delivery at the address you specify (subject to accessibility and local laws). You do not have to go to a terminal to pick up or drop off your vehicle.

Terminal services can be arranged, however, terminals do charge additional fees and therefore, we prefer to give our customers door to door service whenever possible to avoid unnecessary charges.

Absolutely. We specialize in unusual vehicles such as antique, classic and collectible cars and accommodate oversized vehicles. For inoperable vehicles, please let us know at the time of booking so we can dispatch a special carrier.

Most are transported via multiple car carriers, the same type used to transport new vehicles from the manufacturing plant to dealerships.

We recommend that you book your order 7 to 10 days in advance, however if you need to move your car immediately, we will work with you on an individual basis to accommodate your needs.

Yes, your vehicle is insured from the time it is picked up until the time it is delivered. we only work with carriers that have a high premium insurance at 0 detectable for our customer

No for many reasons :the department of transportation does not allow the transportation of" personal items" in a vehicle that is being hauled by an auto carrier, items packed in your car are not covered by the motor carrier's insurance (only your vehicle is). My question is not listed here. Send us your question via email or call us at 877-873-5512

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